New Arrivals

$3.79 Charm Sale

Animal/Aquatic Charms

Awareness Charms

Breast Cancer Charms

Business Logo Charms

Butterfly B'day Charms

Broadway Charms

Cat & Dog Charms

Castle Charms

Charm Bracelets

Charm Tools

Charm Key Chains

Christmas Charms

Craft & Hobby Charms

Custom Design Charms

Custom Name Charms

Custom School Charms

Custom Photo Charms

Custom Photo Necklace

Cute Critters Charms

Enamel Charms

Family Charms

Famous People Charms

Folk Art Charms

Friendship Charms

Holidays/Celebration

Inspirational Charms

Irish Celtic Charms

Love Romance Charms

Med Awareness Charms

Miscellaneous Charms

Music & Dance Charms

Occupation Charms

Patriotic Charms

Personalized Charms

Polish/Clean Cloths

Quilt Pattern Charms

Red Hat Charms

Religion Charms

Starter Bracelets

TV & Movie Charms

Word Charms

Cat and Dog Italian Charms

Frequently Asked Questions

RETURNS AND SHIPPING QUESTIONS

How long until my order is shipped?
Because each charm is custom made for you when we receive your order shipping is 2-6 days after receipt of your order. Most charms ship within 2-3 days.

How long does shipping take?
We ship USPS First Class Mail. Shipping times vary: Within the continental US 3-6 days; Alaska and Hawaii 3-8 days; Canada and International 6-12 days. Priority Mail is available.

What is your return policy?
We offer a 100% guarantee. If you are not completely satisfied with your purchase simply return your merchandise for a full refund of the purchase price. Return to:
JenaLis Charms
560 Palo Verde
Bullhead City, AZ 86442

Can I exchange my order?
Yes. You can request another charm in place of the one you are returning.

How do I cancel my order?
Orders may be canceled within 12 hours of being placed with us. Either email us or phone us toll free at 888 801-8792 to cancel your order. Please have your order # handy to assist us in helping you.

Will my shipping charges be refunded if I return my order?
No. Shipping charges are non-refundable.

PAYMENT

Is your online payment process secure?
Yes! Our payment processing is secured using an SSL (Secure Sockets Layer) Certificate which encrypts your information. Payments using this method are more secure than using your credit card in a public store! Please note payments made over the phone are still placed using our secure website.

What form of payments to you accept?
We accept all major credit cards, Paypal, personal checks & postal money orders.

Do you charge sales tax on orders?
We charge sales tax in the State of Arizona.

May We Suggest

Add your favorite photograph to one of our Photo Italian Charms.  You can even turn your charm bracelet into a scrapbook with pictures of your loved ones, vacations and memories!! 

Personalized Dog Bowl Italian Charm.  
 

This adorable charm is just one of many in our Personalized Pet Charms Collection

This beautiful gold tabby cat is just one of many in our Cat Charm Collection.
 

This leopard is just one of many beautiful animals that are in our Animal Charm Collection along with many other beautiful species.