How long until my order is shipped?
Because each charm is custom made for you when we receive your order shipping is
2-6 days after receipt of your order. Most charms ship within 2-3 days.
How long does shipping take?
We ship USPS First Class Mail. Shipping times vary: Within the continental US
3-6 days; Alaska and Hawaii 3-8 days; Canada and International 6-12 days.
Priority Mail is available.
What is your return policy?
We offer a 100% guarantee. If you are not completely satisfied with your
purchase simply return your merchandise for a full refund of the purchase price.
Return to: JenaLis Charms
560 Palo Verde
Bullhead City, AZ 86442
Can I exchange my order?
Yes. You can request another charm in place of the one you are returning.
How do I cancel my order?
Orders may be canceled within 12 hours of being placed with us. Either email us
or phone us at 928 758 0769 to cancel your order.
Will my shipping charges be refunded if I return my order?
No. Shipping charges are non-refundable.
Being a full time mom definitely qualifies as an occupation!!
Check out our Family Italian Charm
Collection for more MOM charms.
Who can resist an adorable kitty? You'll find lots of them in our
Cat and Kitten Charm Collection.
We have frogs, bugs, bunnies and a whole lot more in our
Cute
Critters Charm Collection!!
Add your favorite photograph to one of our
Photo
Italian Charms. You can even turn your charm bracelet into a scrapbook
with pictures of your loved ones, vacations and memories!!
Not quite sure what to buy?
Give that special person or loved one a JenaLis Charms
Gift Certificate. Prices range from
$15.00 to $100.00.
Customer Reviews
From Paula in TN:
I am telling everyone I know about your site and WILL order many
more!!!! Thanks for a great item!!!